Shipping policy

Thank you for shopping with Manilux.
We aim to deliver every order quickly, safely, and with the level of care our brand represents.
Please read the details below to understand how shipping and delivery work for your purchases.

Processing Time

All orders are processed within 1-3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.

During high-demand periods (new drops, sales, limited releases), processing may take an additional 1-2 days.
You will always receive an email notification once your order has been shipped.

Shipping Within Nigeria 

We deliver to all states across Nigeria.

Estimated delivery time:

  • Lagos: 1–3 business days

  • Other states: 3–7 business days

Delivery times are estimates and may vary depending on your location or courier delays.

 International Shipping 

We offer worldwide shipping.

Estimated delivery time:

  • Africa: 5–10 business days

  • Europe / UK: 7–14 business days

  • USA / Canada: 7–15 business days

  • Other regions: 10–20 business days

Customs processing may affect delivery times.
Any customs duties or import taxes are the responsibility of the customer.

Shipping Fees

Shipping fees are calculated at checkout based on your delivery address and selected courier options.

For international orders, fees vary depending on country, courier, and package weight.

Order Tracking

Once your order ships, you will receive a confirmation email containing:

  • Your tracking number

  • Courier service

  • Link to track your package in real time

Please allow 24–48 hours for tracking information to update.

Pre-Orders  

Items listed as pre-order will ship on the date indicated on the product page.
If your order contains both in-stock and pre-order items, everything will ship together unless otherwise stated.

Delivery Issues

If your package is delayed, damaged, or missing, contact us immediately at manilux2025@gmail.com.

Please also notify the courier directly, as they may require verification for lost or damaged parcels.

Manilux is not responsible for:

  • Incorrect or incomplete shipping addresses entered by the customer

  • Delays caused by customs, couriers, or external events

  • Packages marked as “delivered” by the courier

However, we will always assist in resolving delivery issues where possible.

Shipping Address

Please ensure your address is accurate and complete before submitting your order.
We are unable to reroute orders once they have been shipped.

Contact

For any shipping-related questions, email us at:
manilux2025@gmail.com.